Home User guide User Guide Booking Booking How to book a bus How to book a package tour How to book a ferry ticket Method of Payment Method of payment How to download a receipt Bus seat Seat selection WILLER Express seat types Change of reservation Terms of change How to change bus booking Bus changing services Cancellation / Refunds Cancellation Policy How to cancel bus/tour booking How to cancel ferry booking Refunds Information on Anticipated Bus Service Disruptions Japan Bus Pass How to purchase Japan Bus Pass How to cancel Japan Bus Pass How to book bus with Japan Bus Pass How to change or cancel booking Luggage Bus luggage policy Before departure Preparation before boarding bus Bus boarding and arrival locations Bus etiquette QR Code Ticket Information Ferry boarding guide WILLER membership WILLER membership WILLER points Terms of membership WILLER point use terms Membership cancellation Booking Booking How to book a bus How to book a package tour How to book ferries Method of Payment Method of payment How to download a receipt Bus seat Seat selection WILLER Express seat types Change of reservation Terms of change How to change bus booking Bus changing services Cancellation / Refunds Cancellation Policy How to cancel bus booking How to cancel ferry booking Refunds Information on Anticipated Bus Service Disruptions Japan Bus Pass How to purchase Japan Bus Pass How to cancel Japan Bus Pass How to book a bus with Japan Bus Pass How to change or cancel a booking Luggage Bus luggage policy Before departure Preparation before boarding bus Bus boarding and arrival locations Bus etiquette QR Code Ticket Information Ferry boarding guide WILLER membership Membership information WILLER Points Terms of membership WILLER point use terms Membership cancellation