How to cancel a booking
step 1
Log in from the 'My Page' icon to your WILLER member account or from the 'Guest' icon if you have a non-member reservation.
![Log in from the 'My Page' icon to your WILLER member account](/en/guide/img/change/step1_mb.png)
![Log in from the 'My Page' icon to your WILLER member account](/en/guide/img/change/step1.png)
step 2
Go to ’Recent reservations list’ in ’Reservation Management’ Section.
![Go to ’Recent reservations list’ in ’Reservation Management’ Section.](/en/guide/img/cancellation/step2.jpg)
![Go to ’Recent reservations list’ in ’Reservation Management’ Section.](/en/guide/img/cancellation/step2_mb.jpg)
step 3
Choose the booking details you want to cancel and click the 'Confirm / Change / Cancel' button.
![Choose the booking details you want to cancel and click the 'Confirm / Change / Cancel' button.](/en/guide/img/cancellation/step3.jpg)
![Choose the booking details you want to cancel and click the 'Confirm / Change / Cancel' button.](/en/guide/img/cancellation/step3_mb.jpg)
step 4
Click the 'Cancel' button.
![Click the 'Cancel' button.](/en/guide/img/cancellation/step4.jpg)
![Click the 'Cancel' button.](/en/guide/img/cancellation/step4_mb.jpg)
step 5
Confirm the cancellation detail and click 'Go to the reservation detail page and confirm the overall adjustment details'.
![Confirm the cancellation detail and click 'Go to the reservation detail page and confirm the overall adjustment details'.](/en/guide/img/cancellation/step5.jpg)
![Confirm the cancellation detail and click 'Go to the reservation detail page and confirm the overall adjustment details'.](/en/guide/img/cancellation/step5_mb.jpg)
step 6
Check your reservation details and payment information again, and then click the 'Cancel this content' button.
![Check your reservation details and payment information again, and then click the 'Cancel this content' button.](/en/guide/img/cancellation/step6.jpg)
![Check your reservation details and payment information again, and then click the 'Cancel this content' button.](/en/guide/img/cancellation/step6_mb.jpg)
step 7
Confirm the details of the cancellation and click the 'Confirm and complete the cancellation' button.
![Confirm the details of the cancellation and click the 'Confirm and complete the cancellation' button.](/en/guide/img/cancellation/step7.jpg)
![Confirm the details of the cancellation and click the 'Confirm and complete the cancellation' button.](/en/guide/img/cancellation/step7_mb.jpg)
step 8
The cancellation has been completed.
![The cancellation has been completed.](/en/guide/img/cancellation/step8.jpg)
![The cancellation has been completed.](/en/guide/img/cancellation/step8_mb.jpg)