Ferry Boarding Guide
STEP 1: Confirm Boarding Method for Your Booked Ferry Company
Please confirm whether a "Ferry Ticket Exchange Voucher" is required when boarding, based on the ferry company of the plan you have booked.
Ferry Companies Requiring a "Ferry Ticket Exchange Voucher" for Boarding:
- Okushiri Island Ferry Co., Ltd.
- Uwajima Unyu Co., Ltd.
- Kobe Future City Organization
- Shodoshima Ferry Co., Ltd.
- Jumbo Ferry Co., Ltd.
- Heartland Ferry Co., Ltd.
- Boyo Ferry Co., Ltd.
STEP 2: Prepare Necessary Items for Boarding
If a "Ferry Ticket Exchange Voucher" is NOT required:
Please bring the email displaying your "Booking Confirmation Number" and "Your Name" to the port reception on your boarding date. You will need to show this email screen.
If a "Ferry Ticket Exchange Voucher" IS required:
You will need to print your "Ferry Ticket Exchange Voucher".
Please refer to the next step for printing instructions.
STEP 3: Printing Your Ferry Ticket Exchange Voucher (For Ferry-Only Bookings)
Click or tap the "Print Exchange Ticket" button.
STEP 4: Confirm Your Boarding Location
Click on the terminal name on the "Port/Terminal List" page to view detailed information about the ferry terminal.
STEP 5: Complete Boarding Procedures and Board the Ferry
- Check-in within the designated time. Please complete the necessary procedures within the reception hours.
- Fill out the "Passenger Manifest" located at the terminal with the required information.
- Bring both the "Passenger Manifest" and your printed "Ferry Ticket Exchange Voucher" (if required by your ferry company) to the reception counter.
*Please note that the "Ferry Ticket Exchange Voucher" is not required by all companies. - Exchange your "Ferry Ticket Exchange Voucher" for your boarding ticket at the counter.
- Present your boarding ticket to the staff at the boarding gate when boarding the ferry. The staff will tear off a portion of your ticket.