Notice of revision to reservation change policy
Thank you for always using the WILLER TRAVEL website.
We would like to inform you of the following changes to our booking modification policy. Please be sure to review the revised policy before making your reservation.
Effective Date: November 19, 2024
Changes Applicable To:
Booking modifications for bus companies other than WILLER EXPRESS and STAR EXPRESS.
Changes
Before change:
You can change the boarding location and number of passengers via your My Page.
After change:
Reservations for buses other than WILLER EXPRESS and STAR EXPRESS cannot be changed, regardless of whether the fare is the same. You will need to rebook your reservation.
Please note that the booking modification policy for WILLER EXPRESS and STAR EXPRESS remains unchanged.
For more details, please refer to the following page.
https://willer-travel.com/en/guide/change/