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Travel License and Legal Information

Travel License and Legal Information

Travel License

Business Areas	WILLER MARKETING CORPORATION Overseas and Domestic Travel WILLER ACROSS CORPORATION Domestic Travel
License Number	WILLER MARKETING CORPORATION No. 2140, the Class 1 Travel Operator registered by the Commissioner of the Japan Tourism Agency WILLER ACROSS CORPORATION No. 2-8278, the Class 2 Travel Operator registered by the Governor of Tokyo Metropolis
Registration Date	WILLER MARKETING CORPORATION Dec 5, 2022 WILLER ACROSS CORPORATION Oct 20, 2022
License Validity Period	WILLER MARKETING CORPORATION Dec 5, 2022 - Dec 4, 2027 WILLER ACROSS CORPORATION Oct 20, 2022 - Oct 19, 2027
Company Name	WILLER MARKETING CORPORATION WILLER ACROSS CORPORATION
Address	WILLER MARKETING CORPORATION Main Office 6F, Umeda Sky Building Tower East, 1-1-88-600 Oyodonaka, Kita-ku, Osaka 531-6006 Toyooka Office 1-79 Oiso-machi, Toyooka, Hyogo, Japan 668-0041 WILLER ACROSS CORPORATION Main Office 6F WORK VILLA KYOBASHI, 1-13-1 Kyobashi, Chuo-ku, Tokyo 104-0031 Osaka Office 6F, Umeda Sky Building Tower East, 1-1-88-600 Oyodonaka, Kita-ku, Osaka 531-6006
Travel Services Manager (Travel License Holder)	WILLER MARKETING CORPORATION Main Office: Hiroshi Shimada, Shuhei Mori, Atsushi Yoshida (Website operation) Toyooka Office: Akihiro Fujimitsu, Mariko Kawai (Customer center) WILLER ACROSS CORPORATION Main Office: Mai Michinaka, Katsushi Shukuya (Product development and sales) Osaka Office: Teruko Nasu (Product development and sales) The Travel Services Manager is responsible for overseeing all your transactions at our travel agency or branches handling your travel arrangements. If you have any questions or need clarification regarding your travel agreement, feel free to ask the Travel Services Manager.
Website Business Hours	24 hours a day, 365 days a year (with short closures. The service may occasionally close temporarily for technical maintenance).
Time of Customer Support	Monday to Friday 10:00 am - 2:00 pm, 3:00 pm - 7:00 pm Japan time From Japan: (050) 5805-0383 From overseas: +81 (50) 5805-0383 E-mail: en-info@willer.co.jp

Stipulated Article

Stipulated Article	WILLER MARKETING CORPORATION Subscription Type Organized Tour Terms and Conditions Arranged Tour Terms and Conditions Rules of Special Compensation WILLER ACROSS CORPORATION Subscription Type Organized Tour Terms and Conditions Arranged Tour Terms and Conditions Rules of Special Compensation
Cancellation Policy	Cancellation Policy
Privacy Statement	Privacy Statement
Contact Us	Customer Center

About Payment Processing

Please note that after booking, the contract settlement period will differ depending on the payment method.

Credit card payment
The contract is completed when the reservation completion screen is displayed.
Convenience store payment
The contract is completed when the travel fee is paid at a convenience store.
Phone bookings
The only payment method for reservations made by phone is payment at a convenience store. The Condition for completion of a contract is the same as the convenience store payment.

If you interrupt the procedure on the online reservation screen, or do not pay within the payment deadline as instructed, we may cancel your reservation.