Luggage
The restrictions for on-board luggage and trunk luggage are as follows.
Important
- No pets are allowed, neither on the bus nor on the trunk.
About luggage
Please make sure whether the bus is equipped with a trunk
Depending on the type of seat and bus you have booked, the trunk may not be available for luggage storage. The availability of the trunk is shown on the reservation confirmation page.
Luggage check-in is available
Please see the information about the luggage size and restrictions of both carry-on and trunk luggage.
Luggage check-in is NOT available
No trunk is equipped. Please ensure your carry-on luggage will fit on-board.
Carry-on Luggage
Size of carry-on luggage
- Carry-on luggage should weigh less than 10 kilograms in total, and each piece should be no more than 1 meter in length and 0.027 cubic meters in capacity.
- All carry-on luggage must fit into the overhead rack or under your seat.
Please note that some seats have heaters under them, which may cause that area to heat up considerably. - In some cases, the check-in crew or the bus driver may ask you to put your carry-on luggage in the trunk.
Average overhead rack size
All carry-on luggage must fit into the overhead rack or under your seat.
Average overhead rack size
on single-deck buses
Average overhead rack size
on the top deck of double-decker buses
*Double-decker buses do not have overhead racks on the first deck.
Carry-on luggage restrictions
Items that cannot be carried on board
- Swords, knives and other objects with blades
- Other objects that may be used as a weapon
Items not allowed on board or in the trunk
- Flammable liquids, including gasoline, kerosene, diesel oil and alcohol (lighters are permitted)
- Film and other celluloid products weighing more than 100 grams
- Matches weighing more than 500 grams
- Batteries (dry cells are acceptable)
- Dead bodies
- Animals
- Flammable, explosive, radioactive, and corrosive substances
- High-pressure or harmful gas (excluding fire extinguishers and medical oxygen devices)
- Other objects that may inconvenience other travelers or that may damage the interior of the bus
Trunk luggage
Important Information
- Please check luggage not needed during the trip for trunk storage (if available)
- Please put name tags on your bags and belongings to avoid losing them.
- For WILLER EXPRESS buses
Up to two pieces of luggage may be checked per passenger. - For WILLER EXPRESS airport buses
Only one piece of luggage can be checked per passenger.
Target routes: Narita shuttle Ikebukuro Line, Narita shuttle Osaki Line, and Mishima Haneda shuttle.
Click here for detailed Luggage Restiction - For buses operated by other bus companies
Only one piece of luggage can be checked per passenger. - For JAM JAM EXPRESS
The maximum size of luggage that can be accepted in the trunk of a bus operated by JAM JAM EXPRESS is 120cm in total length, width, and height, and 10kg in weight, per person. luggage that exceeds the regulations above cannot be carried on the bus or accepted in the trunk. Please ship such luggage yourself in advance. Please note that if you bring luggage that exceeds the regulations, you will be denied boarding and charged the usual cancellation fee.
In addition, the following items are not accepted: large items such as musical instruments, bicycles, snowboards, surfboards, fragile items, dangerous goods, valuables, and pets.
Size of trunk luggage
Maximum size for trunk luggage
*Some bus companies have different regulations for maximum baggage size. Please check the Important Information above.
For one piece of luggage
Height + Width + Length = 155 cm maximum
For two pieces of luggage
Height + Width + Length = 240 cm maximum
Trunk luggage restrictions
| Fragile Items | Items that are easily breakable under vibration or susceptible to high temperatures are not allowed in the bus trunk. Please note that it is not possible for the bus to maintain a stablethe temperature in the trunk may vary widely. |
| Valuables | Please do not check valuables in the trunk, including cash, jewelry, stock certificates, valuable antiques. |
| Double-Decker Buses | Double- decker buses (Executive, Value, some buses with toilet, Sleeper) do not have a trunk, so we cannot accept big suitcases in them. |
| Sporting Equipment |
Size exceptions are made for the trunk storage of ski goods, snowboards and golf bags on single-deck buses. Other sporting equipment must be within the size restrictions. Please note that double-decker buses do not have trunks for storage. Note: Ski goods, snowboards, surfboards, large instruments and golf bags are not accepted by the following bus companies: Eagle Bus, Enoden Bus Fujisawa Company, Ibaraki Kotsu, Kanto Bus, Kintetsu Bus, Maruichi Kanko, Nagaden Bus, Nankai Bus, Nara Kotsu Bus Lines, Ltd., Nishi Tokyo Bus, Odakyu City Bus, Sanyo Bus, Shimotsui Dentetsu., Kintetsu Bus, JAM JAM EXPRESS |
| Bicycles |
|
| Musical Instruments | Musical instruments as small as a guitar and bass can be stored. *Be sure to keep your instrument in its case. *Any instruments bigger than our regulation size cannot be stored in the bus trunk. *The number of musical instruments is limited according to our regulations. *Damages are not covered by the warranty. *Musical instruments are not accepted by Kintetsu Bus, Hankyu Bus, and JAM JAM EXPRESS |